LiveHealth Online Mobile

Virtual care by live video

LiveHealth Online Mobile connects patients with healthcare professionals through video visits on an Android phone or tablet. It is aimed at people who need a remote consultation rather than an in-person appointment, whether that means a short urgent-care visit, ongoing talk therapy, or a scheduled mental-health consultation.

What it covers

The service includes access to board-certified doctors for virtual urgent care, with availability described as running around the clock. Licensed therapists provide counselling and talk therapy, while psychiatrists handle scheduled consultations. The app is also associated with primary care, dermatology, dietetics, lactation support and other services where those options are included by the patient’s health plan.

Who it suits

This is most useful for members whose insurance or employer benefits support LiveHealth Online services. Coverage and appointment types can differ, so the app is better treated as a doorway to eligible care than as a universal replacement for a doctor’s office. Families may also use the urgent-care service, subject to the account and plan requirements.

Listing snapshot

• Category: Medical
• Developer: American Well Corporation
• Google Play rating: 3.87 from 6,897 reviews
• Reported installs: 500,000+

The practical question is whether the available service matches your coverage and needs. Check which clinicians and appointment types are offered to your account, and use urgent-care video visits for suitable concerns rather than emergencies that require immediate local assistance.